Mediation is one of the less formal alternatives to litigation that involves impartial third party or panel that intervenes to promote the resolution of the dispute or grievance. HOW DOES MEDIATION WORK? At the beginning of the formal mediation, the mediator explains their role, the confidential nature of the proceedings, any ground rules, the benefits of mediation, and the procedural steps that will be followed, if any. During the fact-gathering stage, the mediator will begin to define the issues, helping the parties to focus on the issues rather than their...